Knowing how to de-escalate a situation can save your life. Three years ago, I wrote about a woman held at gunpoint while she picked up a car she had already purchased and registered. I reprint it below. Wow! Nothing has changed, except maybe your awareness. Pop quiz 1: There is …
In 2020, we are grieving the loss of relationships. I am not talking about isolation during the pandemic. I am talking about …
The economic problems of the United States Postal Service (USPS) has become a pawn in a political battle. It deserves better than …
When I review conflict videos, I look at what didn’t work, and what works, and what might work better. In this …
Some parents who work essential jobs, such as emergency room doctors, had to find childcare in a hurry this March. Suddenly, daycare …