Propaganda and gaslighting
Not only in real estate are people selling ideas to you. It is tried and true behavior in politics to create reward – true or imagined – and create fear of loss – true or imagined – to mold public opinion to a political concept or candidate.
My career in real estate gave me ongoing practice in recognizing hyperbole that is used as statement of fact. This is not intentional dis-information, like propaganda, but it moves in that direction. I will discuss how real estate buyers are affected by this, at length, on Wednesday at my real estate blog.
Listing agents, and some buyer’s agents, make statements that are exaggerations, but are stated like they are for real. I hear that everything is selling in a weekend (said when about a third of all listings sell that way.) Everyone is waiving home inspection (said when more than half the houses sold had home inspections.) No one loses money in real estate (we all know that one is BS.)
When overstatements and exaggerations run rampant in social settings, in social media, and in the press, it begins to sound like true propaganda. Here’s a quick definition:
- information, ideas, or rumors deliberately spread widely to help or harm a person, group, movement, institution, nation, etc.
- the deliberate spreading of such information, rumors, etc.
- the particular doctrines or principles propagated by an organization or movement.
To recognize propaganda, look for one or more of these techniques.
- Name calling and stereotyping.
- Virtue words. Examples: “Natural”, “Democratic”, “Organic”, “Scientific”, “Ecological”, “Sustainable”.
- Deification. This is when an idea is made to appear holy, sacred, or very special and therefore above all law. Any alternative or opposite points of view are thereby given the appearance of treason or blasphemy. Examples: “God-given right to…”, “Mother Earth”, “Gia”.
- Transfer. When a symbol that carries respect, authority that is used along with an idea or argument to make it look more acceptable. Examples: American Flag, University Seal, Medical Association Symbol (or something that looks like it). This method is also called guilt or virtue by association.
- Testimonial. When some respected celebrity (or alternatively someone generally hated) claims that an idea or product is good (or bad). This technique is used to convince us without examining the facts more carefully.
- Plain folks. This is a way that a speaker convinces an audience that an idea is good because they are the same ideas of the vast majority of people like yourself. Uses, words like everyone, always.
- Band wagon. The speaker tries to convince us to accept their point of view or else we will miss out on something really good. “Act Now!”.
- Artificial dichotomy. This is when someone tries to claim there are only two sides to an issue and that both sides must have equal presentation in order to be evaluated. The two sides do not have equal validity, so the comparison is misleading.
- Hot potato. Asking a leading question to embarrass the opponent. “When will you pay the taxes you owe?” The fact that it may be utterly untrue is irrelevant, because it still brings controversy to the opponent.
- Stalling or ignoring the question. This technique is used to play for more time or to avoid answering a pointed question. Examples: “More research is needed…”, “A fact-finding committee is working on this issue
- Least of the evils. This is used to justify an otherwise unpleasant or unpopular point of view. Example: ‘”War is hell but appeasement leads to worse disasters”.
- Scapegoating. This deflects scrutiny away from the issues. It transfers blame to one person or group of people without investigating the complexities of the issue. It combines stereotyping with guilt-by-association.
- Cause and effect mismatch. Oversimplification of a cause or effect can be misleading. Example: It is misleading to say just one of the following: “Tuberculosis is caused by bacteria”, “Tuberculosis is caused by un-regulated capitalism that creates poor working conditions”, “Tuberculosis is caused by a lack of effective antibiotics”.
- Distortion of data. Misuse of statistics. This technique is used to convince the audience by using selected information and not presenting the complete story. I have written extensively on how this one is used in real estate!
- Weak inference. Conclusions that do not follow from the evidence given. For example: Most rich folks vote republican, therefore most people who vote republican are rich.
- Faulty analogy. This is when a comparison is carried too far. When a conclusion is based on something that is an extreme example (called the slippery slope argument.) Example: smoking pot will lead to heroin addiction.
- Using fear. People will act to avoid something they fear.
- Personal attack or deflection. The argument is answered with criticism of the person speaking or style of the comment instead of the topic.
- Tu quoque attack. Accuse to opponent of using a propaganda technique instead of addressing the content of the comment.
- Preemptive Framing. Make a false statement about the topic as part of the introduction of the topic. Example: Since all pot smokers go on to take other drugs…”
- Diversion. Come up with another event that will draw media attention away from the topic you want to avoid. Example: if a company gets bad press, they may throw a charity event, or a big sale, or flood their social media sites with positive reviews.
Adapted from this Source
Where propaganda crosses the line is when it intentionally mixes falsehood with acceptable fact, then begins to gaslight people. According to Psychology Today gaslighting involves tactics that warp someone’s sense of reality to the point where they doubt their own memory of events they experienced. It is more psychologically dangerous and is often associated with abuse in personal relationships.
- They tell you blatant lies.
- They deny they ever said something, even though you have proof.
- They use what is near and dear to you as ammunition.
- They wear you down over time.
- Their actions do not match their words.
- They throw in positive reinforcement to confuse you.
- They know confusion weakens people.
- They project.
- They try to align people against you.
- They tell you or others that you are crazy.
- They tell you everyone else is a liar.
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