While you are reading this blog entry, I am in the midst of celebrating the New Year. Friends, store clerks, and strangers aren’t greeting me with “Happy New Year” or “Are you ready for the New Year?” No New Year decorations are set up in to stores for weeks or …
Knowing how to de-escalate a situation can save your life. Three years ago, I wrote about a woman held at gunpoint while …
In 2020, we are grieving the loss of relationships. I am not talking about isolation during the pandemic. I am talking about …
The economic problems of the United States Postal Service (USPS) has become a pawn in a political battle. It deserves better than …
When I review conflict videos, I look at what didn’t work, and what works, and what might work better. In this …